Kajabi Reviews

Kajabi has an overall rating of 4.8 based on 129 reviews. Customer feedback on Kajabi is mixed: Kajabi reviewers highlight positive aspects like user-friendly interface, comprehensive features, excellent customer support, robust marketing tools, which strongly appeal to entrepreneurs, online course creators, coaches, small business owners. However, Kajabi is often criticized for its higher pricing compared to competitors, limited customization options, occasional technical issues, steep learning curve for beginners.

4.8/5.0

129 reviews

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All Kajabi Reviews (129)
Felicia_boggs91
May 22, 2026
"I’m not super techy or anything, so..."
I’m not super techy or anything, so I wasn’t sure how Kajabi was going to go at first. But it was easy to poke around and figure things out. The dashboard just kind of made sense, and I didn’t feel like I had to stop every two minutes to look something up. Setting up pages and emails was smoother than I expected too. I mean, there were still a few little things I had to learn as I went, but overall it saved me a lot of time and, yeah, just made the whole process way less stressful
william_Kolle01
May 11, 2026
"Good tools, but the pages feel a bit slow"
Kajabi has been good overall, actually. The tools work fine for what I need, but my site pages load slower than I expected, especially on mobile. It’s not terrible or anything, but it does feel a little heavy sometimes when I’m editing or opening different sections
Naomi_anderson74
May 10, 2026
"Checkout was surprisingly smooth"
I used Kajabi to set up the checkout for my course, it was much easier than I expected. The setup process was straightforward and didn’t take up a ton of time, which I appreciated. The payment page also looked clean and professional without me having to tweak a bunch of settings. A few customers even mentioned that buying was simple, so that was a big plus for me. Overall, I’m quite happy with how it’s been working so far
Alice.mcdonald
May 08, 2026
"I was surprised by how simple it was..."
I was surprised by how simple it was to customize the pages!!! Everything felt straightforward, and I could make it look the way I wanted without getting frustrated!!!
JesusCassella
April 20, 2026
"Onboarding helped, but the waiting was annoying"
The training videos definitely made getting set up way less confusing, and I didn’t feel stressed once I could actually get started. The only frustrating part was having to wait around before everything was ready, but after that the onboarding was smooth
William-dortch
April 05, 2026
"Finally got everything in one place"
After using it for a few weeks, I can say it’s made running my stuff so much easier. Before, I was jumping between different tools and getting confused way too often. Now I have what I need in one place, and my day-to-day feels a lot more manageable.
Pierre_schneider91
March 28, 2026
"I found the builder smooth overall..."
I found the builder smooth overall. You can get a page looking good without spending a ton of time tweaking things. Reading between the lines, it feels like it’s made for people who just want to move fast and get something polished up, not overcomplicate the whole process.
Alice-radcliff
March 26, 2026
"Support really knows their stuff"
I had an issue and support helped me get it sorted way faster than I expected. They actually knew what they were talking about, which was a relief
lucille_Sisler95
March 20, 2026
"Made getting everything connected much easier"
Kajabi has been solid for us. It connected with the tools we were already using, and the API access made it possible to hook up a few custom pieces without a huge headache. There have been a couple of small hiccups here and there, some of which felt preventable, but overall it’s saved me a lot of time and made the setup process way less stressful.
kathleen_Gilson88
March 16, 2026
"Easy to manage right from the start"
My first impression was that the community tools were straightforward to manage, and so far they’ve worked well for what I need.
RitaGonzalez
March 09, 2026
"Really thankful for how easy it was to build my site"
I’m really grateful for how simple Kajabi’s website builder has been to use. I was able to get my site looking clean without feeling overwhelmed, and the pages look good on mobile too. Making updates is quick, which has saved me a lot of time and stress
Christina-connor
March 08, 2026
"Getting the email stuff set up was..."
Getting the email stuff set up was easy for me. I did this and that, sent a test, and it all went through fine...
Diane_moore73
March 07, 2026
"Honestly relieved by the uptime so far"
My site has been staying up pretty much every day, which has been a huge relief. There was one strange outage that stressed me out a bit, but overall it’s been solid and I’m happy with it.
Lawrence_anderson04
March 05, 2026
"Mostly good for taking my course, but the slow app is frustrating"
I’ve been using kajabi as a student, and for the most part it’s been easy to use. The videos usually load fine, and I can find my lessons without much trouble. That said, the app does feel slow sometimes, which gets annoying when I’m just trying to get through a course. It’s not a huge issue overall, but I do feel like kajabi should at least acknowledge it and apologize for the inconvenience.
debbiefielding2601
February 16, 2026
"The analytics are clear and fair"
I’ve found the reports really easy to read, which feels only fair when you’re trying to understand what’s actually working. You don’t have to dig through a bunch of confusing screens to get the main points, and that makes it a lot easier to make decisions
Nettie.wilson
February 09, 2026
"Pretty good for getting funnels started"
I used it for getting my sales funnels going, easy enough it was. Nothing too complicated, which I liked...
RAY
February 05, 2026
"Canceling was "easy" and stress-free"
I had to cancel for now, and the whole process was "smooth." The billing was clear, it went through quickly, and I didn’t run into any hassle or surprise charges.
cindy_Hampton80
February 02, 2026
"I thought Kajabi was expensive..."
I thought Kajabi was expensive at first, so I hesitated a bit.

Once I started using it for my site, emails, payments, and course setup, it felt more reasonable. Having it all in one place is just easier.
It’s still not cheap, but I’m getting enough out of it that it feels like a good deal.
Leonel_erbst75
February 02, 2026
"Payments were okay, just a little confusing"
I used Kajabi for taking payments on my course sales, and for the most part, it did what I needed it to do. That said, the setup wasn’t as straightforward as I hoped, and the fees/payout timing confused me a bit at first. Payouts also felt slower than I was expecting. Support did help me get it sorted out, but it took a few messages back and forth. I wouldn’t say it was a bad experience, but I can’t say it felt totally smooth either. In the end, I stuck with it because it worked well enough.
carrieolson0234
January 28, 2026
"Setting up affiliates and payouts was..."
Setting up affiliates and payouts was really straightforward, and it’s saved me a lot of time I used to spend checking things manually. It’s not overly flashy, but it does what I need and just works...

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